- Airport Exxon
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We are highly recommended by verified reviews
Airport Exxon
757-249-3643
12257 Jefferson Ave
Newport News, VA 23602 37.112575 -76.500331
http://airportexxonauto.com/
757-249-3643
12257 Jefferson Ave
Newport News, VA 23602 37.112575 -76.500331
http://airportexxonauto.com/
4.92/5.00 average rating
186 reviews
186 reviews
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| The technicians at Airport Exxon are AMAZING! I had a flat on the side of the road in my new car and Pete and his team were able to plug my tire so I could drive the same day, then they took care of contacting my warranty department to get me in a new tire within a few days. The technicians are very knowledgeable, kind, and got me back on the road in no time. The shop is located in a busy area so if you have to wait for repairs, there?s plenty of shopping and food options within walking distance to keep you busy until your car is ready. All the techs are certified, thoroughly trained and professional. I was recommended to Airport Exxon by my mother who had been going there for years and now I see why! Great place!! |
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| The professionalism and knowledge was on point. The turn over to complete service itself was done well, and the staff was courteous. The follow-up after the service was a miss until I asked about certain explanations. I had a concern that required additional communication. Better follow-up and customer communication would have made this a 5-star experience much better. Overall, I appreciate the quality of the work and improve their post-service support. A 5-star is still deserving based on the care shown for a misunderstanding. A good place to good for good auto service. |
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| Pete and everyone is so helpful and really take care of you and your car! I will keep coming back! |
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| Very precise and very knowledgeable? Pete lets you know every single step before doing any work on your vehicle. |
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| I believe improvement is always needed in a business. It appears Airport Exxon is always improving. I haven't had a bad visit. They are precise, professional, friendly, show care and will explain the process which includes a strive to provide excellence. |
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| always great service |
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| pete was excellent |
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| Honest, Reliable, and Dependable Auto Care! I have been taking my vehicles to Pete at Airport Exxon for over 10 years, and he is hands-down the most reliable, dependable, and honest mechanic in Newport News. Pete always gives a fair and accurate assessment of what my cars actually need without any unnecessary upsells. Thank you, |
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| Great customer service and quick turnaround! |
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| What a wonderful experience when we had a flat tire driving along interstate 95. Pete Finkenauer was so helpful in getting us back on the road in a timely fashion. And I must say, the bathrooms were spotless, which is rare when traveling. Everyone was so kind and helpful. |
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| I was working, got a flat, they got got me back on road quick. Very ? |
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| Thank you for being the mechanic I can trust..it's taken too many years to find you. Awesome customer service, honest work and realistic prices. See you soon for transmission work. |
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| Knowledgeable service techs, great service! |
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| Super helpful and fair prices |
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| Pete always go above and beyond to help get your vehicles running like new. I send all gamy and friends to his business. |
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| I am so glad I had read an article just the day before about this particular Exxon & the owner. Great service & pleasantries. In & out within 15 minutes with a tire rotation. Highly recommend |
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| The staff and owner of this establishment are always courteous and professional. |
